Testimonials
Real People. Real Root Causes. Real Breakthroughs.
These aren't just feel-good stories; they're proof of what happens when someone finally gets to the why behind how they feel.
"You've probably been told your labs are normal. That what you're feeling is just stress, or aging, or something you'll have to manage forever."
We hear this from nearly every person who finds their way to us. And we understand, because most healthcare is built to manage symptoms, not uncover what's truly driving them.
At Breakthrough Functional Medicine, we take a different approach. Whether you're here for advanced testing, therapeutic modalities, or full membership care, every path forward is rooted in you, your body, your history, your goals.
The stories below are from real patients who found support, clarity, and results they didn't think were possible. Your breakthrough could be next.
What Our Patients Are Experiencing
"They kept telling me everything looked fine, but it didn't feel fine"
Ann spent years feeling dismissed by conventional medicine. At Breakthrough, every little thing matters.
"When your body feels out of control"
"After discovering mold in her apartment, Bethany's health began spiraling in ways no single doctor could explain. Vague symptoms, sleepless nights, panic attacks, and no clear answers, until she found Breakthrough." - Bethany
"My blood work came back great, but was it really?"
Ashley's 12-year journey from unexplained symptoms to finally finding answers at Breakthrough.
"So easy. Why not?"
"I didn't expect anything to happen after one session, but my knee really felt better. Just one session." - Ann
"You can't afford not to"
Ellen shares why investing in root-cause care at Breakthrough is worth it, and why peeling back the layers is all part of the process.
"She's not just concerned about me getting there, she walks with you in the process"
Ellen has been on her healing journey with Dr. Mackenzie Jones for years. This is what that kind of care actually looks like.
"Sound Familiar?"
Many of our patients came to us after years of being told everything looked "fine" — yet they were exhausted, struggling with weight, mood swings, gut issues, or brain fog.
If that's you, you're not alone.
And there is an answer.
"What Membership Looks Like"
After your assessment, you have the option to continue with our 12-month membership — regular appointments, advanced testing, accountability, and a community that supports your healing.
Patients often say this ongoing relationship is what made all the difference.
"Where We Start"
Every patient journey begins with a Foundational Assessment — a 90-minute deep dive with Dr. Jones where your blood work is reviewed, your story is heard, and a personalized plan is created just for you.
No rushing. No guessing.
"We Don't Just Treat One Thing"
Our patients come in with one concern and often discover that hormones, gut health, and mood are all connected.
That's the power of a systems-based approach — when you treat the root, many things begin to shift.
Hear What Our Patients Are Saying...
What a wonderful and informative experience. McKenzie, Justine and Ellie were so caring. I learned so much and came away with tools to use everyday. Wilmington is lucky to have this practice.
- Robin C.
We had a very positive experience with BFM. Mackenzie listened to our concerns and ordered the appropriate labs. During our office visit she covered everything we needed to know and was thorough. She had a prepared plan including supplements, dietary changes, recipe suggestions and methods to incorporate in my family member’s lifestyle to add more mindfulness and lower stress. She was always prompt to respond to any questions we asked in the patient portal. Highly recommend!
- Angela E.
Working with Dr. Mackenzie has been a great experience! She very much listens to you, and is there to help as you navigate your health. She has been very helpful with me, and I am so glad I found her practice!
- Meghan J.
After 3 months of running from doctor to doctor for my GI issues I decided to go see Mackenzie and I'm so glad I did. The first week of following her treatment plan I am no longer having any issues. Don't hesitate and put your health first and go see Mackenzie, your body will thank you for it!
-Tonya L.
I am extremely impressed with MacKenzie Jones as a functional medicine doctor, nurse practitioner, and healer. She is professional, compassionate, intuitive, and extremely knowledgeable in both conventional medicine as well as holistic healing. I highly recommend MacKenzie!
- Rosemary H.
Mackenzie has a heart of gold, a love and passion for her patients and has been extremely helpful for me in dealing with my most recent and extreme health struggles. She is well versed in the latest options for health restoration and knowledgable about how to implement detox programs, supplement protocols and more. I'm forever thankful for her help.
- Jordanna A.
Personalized. Precise. Rooted in You.
Get In Touch
Hours
Location
Email: [email protected]
Phone Number: (910) 996-5738
Monday - Thursday 8:00am to 5:00pm (closed on Fridays)
Address: 3528 Adirondack Way,
Unit #120, Wilmington, NC 28403
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