Core Skills & Attributes

Community-Minded: Genuinely committed to helping our community and thriving in an environment where your work directly improves the lives of our neighbors.
Detail-Oriented & Organized: You have a knack for the "little things" and keep workflows running like clockwork to ensure the best patient experience.
Exceptional Communicator: You speak and write with clarity and empathy, ensuring every patient feels heard, respected, and supported.
The Initiator: You don’t wait for a to-do list; you’re a proactive problem-solver with a growth mindset who anticipates needs before they arise.
Technically Adaptable: Comfortable learning to operate specialized health equipment and managing high-level digital organization.

Key Responsibilities

Modality Management: Own the end-to-end execution of our healing therapies. You will be in charge of setting up, running, and sanitizing equipment for:

HOCATT Ozone Sauna
PEMF Therapy
Infrared Sauna
Ion Footbath

Calendar & Patient Journey:

Own all scheduling execution for consultations, welcome calls, and modality sessions; manage confirmations and reschedules.
Onboarding Coordination: Collect and track patient pre-work and intake forms; flag at-risk or unresponsive patients to ensure no one falls through the cracks.
Data Integrity: Maintain accurate patient records in the EMR (Practice Better), logging all interactions and updating statuses with high precision.
Communication: Serve as the primary point of contact for logistics-related communication via email, phone, and SMS.

Technical & Professional Background

Category	Requirements
Modality/Med Tech	Previous experience as a Medical Technician or working with wellness modalities is preferred, but we are willing to train the right candidate who has a passion for health and a mechanical aptitude.
Tech Proficient	Skilled in Microsoft Office and Google Workspace; experience with Practice Better EMR preferred.
Compliance	Deep respect for patient privacy and strong understanding of HIPAA guidelines.
Education	High school diploma required; Associate’s or Bachelor’s degree preferred.

Compensation & Benefits

Starting Rate: $20.00 per hour.
Work-Life Balance: Consistent 4-day work week (Monday–Thursday).
Holidays & Rest: Office closures for the last two weeks of the year and the week of July 4th.
Health Perk: Access to professional-grade supplements at our cost.
Retirement: 3% Company Match.
Bonus: Performance-based bonus structure.
PTO: Paid Time Off accrued based on hours worked.

Note: Health insurance benefits are not offered for this position.

About the Founder

Mackenzie Jones, DNP, is the founder of Breakthrough Functional Medicine. As a licensed Family Nurse Practitioner with a focus in functional medicine, she combines conventional medicine with evidence-based integrative medicine to create personalized, holistic treatment plans for digestion, thyroid, adrenal, and hormone health.

How to Apply

An updated Resume.
A brief Cover Letter telling us why you are interested in Functional Medicine

Breakthrough Functional Medicine

Mackenzie Jones, DNP, FNP-BC